This is the first of an ongoing series about the new
generation of American community radio stations – stations that seek to connect
with listeners rather than talk only to themselves.
In September, while I was in Portland for the Public Radio Programming Conference, I
debuted my new programming and management workshop at at XRAY.fm in Portland, Oregon.
xray.fm/
XRAY.fm
(KRXY-FM) signed on in March 2014. The talk/music ratio on XRAY.fm is about 50/50 and the
schedule includes progressive talk from Portland’s Thom Hartmann, lots of
strains of groovy music and lifestyle programs that reflect the diversity of the city. XRAY.fm airs none of the typical community radio “war
horses.”
Because this workshop was a beta-test, I decided to center
my effort on critiques of air checks of three willing XRAY.fm hosts. I played
audio clips to demonstrate strengths and weaknesses of the shows. I listened to
lots of XRAY.fm programming and developed easy improvements that will help
everyone involved with station.
CURRENT SITUATION
XRAY.fm needs to build STATIONALITY – the sense that each
program is part of a greater vessel – XRAY-FM.
Enhanced value leads to increased support for the station. To do this every host needs to be talking
periodically about XRAY.fm and the need for listener pledges.
One of the participating shows was Popaganda, a fascinating
“girl power” weekly magazine that could be This American Life’s youngest cousin.
http://xray.fm/shows/popaganda
But, on XRAY.fm, you can listen to a half-hour Popaganda without hearing the phrase ‘XRAY FM." Popganda is produced as a podcast, not as a radio
program. It is likely many noncommercial
stations are experiencing this same situation.
There are many common traits between podcasting and
broadcasting but there are also important differences. Podcast listening tends to be purposeful and
linear; radio listening is most often occasional and random. On broadcast radio, you have to keep
introducing yourself because listeners come and go. On average, people
listen to less than ten minutes per tune in.
I also noticed that XRAY.fm hosts seldom cross promote other
programs, an essential part of STATIONALITY.
PROVIDING A REALITY CHECK & SOLUTIONS
I had the feeling that none of the three hosts had ever
experienced an air check critique session.
There was a bit of embarrassment at first – the participants were
“naked” (so to speak) in front of their peers.
Because my approach is kind and my criticisms are specific, the
conversations focused on common sense solutions.
A case in point was Thank
You Democracy hosted by Jefferson Smith, one of the founders of XRAY.fm.
Jefferson Smith XRAY.fm
http://xray.fm/shows/tyd
http://xray.fm/shows/tyd
TYD
is a free form talk and interview show that focuses on a wide range of local
issues. Jefferson Smith does a solid job hosting the program but he seemed to
forget about an essential component: the listeners.
On one of the clips, Smith was caught flat-footed on-air
waiting for a late guest. I recommended
that Smith and his producer (who also was in attendance) build an archive of
evergreen segments for such situations.
Key lesson: Always consider what listeners are hearing and ask “would I
listen to that?”
I asked Smith for his thoughts about my critique of his
work:
"Ken Mills ripped my show with little
regard to human life. It was largely deserved, and I appreciated it."
Mission accomplished. Most of my advice at the XRAY.fm workshop
remains proprietary. Thank you the staff and management at XRAY.fm.
I am looking for
more stations for workshops. Please
contact me at publicradio (at) hotmail dot com.
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