Tuesday, October 15, 2019

THE “WOW FACTOR” IS CHASING OLDER RADIO LISTENERS • WMKV IN CINCINNATI TARGETS “THE OLDEST GENERATION”


Recently a new commercial radio station – KOAI in Phoenix – debuted a new radio format The Wow Factor. Longtime radio programmer John Sebastian (not the guy from The Lovin’ Spoonful) designed the format to reach Boomers, who are thought to be an under-served audience.

From 30,000-feet, The Wow Factor [link] looks like it could be a big hit. After all, there are 75.4 million people of Boomer age in the U.S. But media and marketers are now increasingly ignoring this group. Is this a good strategy?


According to Sebastian, the failure to make Boomers a target audience is based on myths and stereotypes. 

Boomers are often perceived as monolithic group with similar tastes, interests and brand loyalty.

Consultant, researcher and blogger Fred Jacobs opined on his blog in 2018 [link] that Sebastian’s format “is proudly trumpeted as a new 55+ targeted format, guaranteed…to rocket to the top of the 6+ ratings rankers.” 

Ever the realist, Jacobs added that Sebastian’s format may succeed in attracting an audience but it is unlikely to generate enough revenue to pay the bills.

We see another format-factor that may limit the life of The Wow Factor: “Wow” oldies burnout quickly.

Let’s say you are a fan of The Doors. You hear their hit song Hello, I Love You
 on KOAI and you think “Wow, what a great blast from the past.”

Then you hear Hello, I Love You
 two days later and you think, “Great song but do they play any other songs by The Doors?

Then, three days later you hear Hello, I Love You” again and you think “Been there, done that. Goodbye.”


WMKY TARGETS THE "OLDEST DEMOGRAPHIC"

Some people might say that public radio already has an older demo format: Classical music. 

Plus, the average age of a NPR News listener is now 50+ and is rising every day.

George Zahn
One station that is targeting the oldest demos is WMKY in Cincinnati. The station is operated and programmed by former WVXU PD George Zahn. The result has been so successful that Zahn wants to take it national.

Zahn describes WMKV this way on the station Facebook page [link]:

“WMKV 89.3 FM is member-supported public radio serving Greater Cincinnati. WMKV is hip, cool, and classic!”
“Founded in 1995, WMKV has been a national leader in big bands, the Great American Songbook, standards, classic radio comedies and dramas, and oldies, plus important information and weather.”

WMKY is owned by  Maple Knoll Village [link], a Cincinnati-based non-profit organization that had $46 million in revenue in 2017.  Maple Knoll is involved with housing, real estate and health services.

Zahn is one of four full-time employees at WMKY. The total station budget is said to be around $300,000.

So, how is WMKY doing?

According to Nielsen Audio’s PPM ratings for September 2019, WMKY had a 0.1 AQH share and 1,700 estimated weekly listeners.

Monday, October 14, 2019

TREND LINES: WFUV, ‘THE CURRENT’ LEAD ADULT ALTERNATIVE, ALT ROCK & AMERICANA NONCOM STATIONS


WFUV in New York and 89.3 The Current in the Twin Cities lead the pack of public radio’s Adult Alternative, Alt Rock and Americana stations according to analysis of Nielsen Audio’s 2019 monthly ratings.

Spark News reviewed Nielsen PPM data from April 2019 through September 2019 for 26 full-time contemporary music stations. 

Overall, most of the stations added listeners or remained stable.




WFUV, The Current and KKXT had near record-high numbers of weekly listeners in the September PPM ratings. Nine of the top ten stations have Adult Alternative formats. WERS in Boston topped the Alt Rock stations. (Note that we are using the term “Adult Alternative” instead of “AAA” or “Triple A.”)

KUTX in Austin was the only station in the Top 10 that lost estimated weekly listeners in in the months prior to September.


All of the stations in the #11 to #19 group added estimated weekly listeners or remained stable. Sun Radio, an amalgam of five lower power signals around Austin, appears to be nearing the number of weekly listeners that KUTX has in the market.

Alt Rock Radio K in Minneapolis had their highest weekly cume in recent memory.


89.3 The Current draws a larger AQH share than any station we examined. WYEP, WXPN, KKXT and KEXP maintained or added AQH shares.

In addition to loosing weekly listeners, KUTX also had declining AQH shares in every month we examined between April and September.





Adult Alternative, Alt Rock and Americana stations typically have lower AQH shares than NPR News/Talk and Classical stations. Alt Rock noncom stations tend to have smaller AQH shares than other companion formats. All of the stations in the #11 - #20 list appear stable in AQH shares.



Meanwhile, we tracked seven stations that broadcast on HD channels. 

To the best of out knowledge, none of the seven stations simulcast their HD programming on a FM translator.  FM is where the listeners are.

None of the stations had enough listening to surpass Nielsen’s minimum threshold for 0.1 AQH share.





Friday, October 11, 2019

PUBLIC RADIO ENGINEERS ARE TRANSITIONING FROM “NUTS & VOLTS” TO INFORMATION TECHNOLOGY


As radio moves away from sole reliance on transmitters and embraces multi-platform audio delivery, the term “Chief Engineer” has become dated. As the Association of Public Radio Engineers (APRE) plans their April 2020 gathering in Las Vegas [link], the organization is surveying its members, and potential new members, to learn what topics they would like to hear discussed.

The survey [link] includes old-school stuff like production skills, remote recording, remote transmitter operation soldering techniques and studio fundamentals such as mix-minus, bussing, levels, etc. But also included in the survey are newer topics that station engineers need to deal with today like digital editing platforms, IT and networking and IP audio/streaming. 

To learn more about the evolving changes in station engineering, we spoke exclusively with Aaron Read, I.T. & Engineering Director at Public’s Radio in Providence (formerly Rhode Island Public Radio).

Aaron Read
SPARK NEWS: Years ago, your job title might have been "chief engineer," but the scope of the job is changing. How would you describe the changing menu of responsibilities?

AARON READ:  “Depending a little on how many years ago we’re talking about, the biggest change would be the shift away from mechanical engineering and electrical engineering, and instead more towards information technology, networking, and overall computer skills.  This is kind of an old story, but the difference is that we’re nearing the end of the transition.” 

“I’m of the belief that within the next five to ten years, maybe sooner, we’ll start seeing stations that do not have an “engineer” anymore.  They will have an ‘I.T. guy’, and/or a ‘network guy’ who handle similar duties to the old “engineer”. 

“But all the actual “engineering” work will have been removed due to simplified products, or due to the company that used to just sell a product (like a transmitter) will now also sell the installation, testing and service/maintenance of that product.   It’ll be far more lucrative for the company; they can now charge ongoing service fees instead of having to bake all that into the initial purchase price.   And it’ll be cheaper for the radio station, as I.T. guys are a dime a dozen whereas good broadcast engineers are rare and expensive.”

“On a related note: I’m finding that I must continually re-invent the wheel to find ever-cheaper solutions for more mission-critical projects.”

SPARK NEWS: Why should someone who is in college consider working in public media tech and engineering?

READ: “They shouldn’t, frankly.  The only reason to do it is if you’ve decided that you want to work in radio broadcasting, come hell or high water.  If that decision has been made, then engineering is a good idea because of the job security and compensation tend to be a lot better than most other aspects of the biz.” 

“Certainly it’s way better than anything in content creation.  The only better part of the field to get into is fundraising or sales; something to do with money.  If you can excel at those you’ll have little trouble getting work inside or outside of radio.”

“Even then, since radio broadcasting has such a huge I.T./networking component to it these days, you’re generally better off getting work in I.T. itself.  The field can be brutally competitive and ageism (and sexism) are far more rampant than they are in radio…but the job prospects are far better and the pay ceiling is much higher.”

SPARK NEWS:  A smart manager of stations, whether the station is commercial of noncommercial, has tech/engineers as part of the management team. But in the radio business, some in management consider engineers to be like Larry the Cable Guy. Why does this happen and is this old perception changing?

READ:  “I don’t think there’s quite a “Larry the Cable Guy” mentality so much anymore, but there’s no getting around the fact that most high-level managers come up either through sales, fundraising or (sometimes) content creation.  All of these fields prize personality characteristics that are anathema to most engineers, and vice versa.”

“Engineering is almost always a cost center.  Rarely does engineering actually make money for the enterprise.   So it’s viewed as something to be minimized as much as possible.  And worse, you often can minimize far more than you should for several years before the problems start becoming glaring, in a foolish attempt to buy more time for your revenue centers to get caught up.  And by then the problems are so glaring they get much more expensive to fix so resentment is common.”

SPARK NEWS:  Is there anything that APRE can do to enhance the image of the profession?

READ:  “While I doubt most stations would care enough to pursue this, I would suggest APRE create a “good housekeeping seal of approval” program by which stations who adhere to the best practices of engineering are eligible to be certified by APRE as “well-run shops” or whatever you want to call it.”   

“The carrot is that such a thing would be useful in attracting good engineering talent.  It also provides an impartial framework to help non-engineers (like perhaps your Board of Trustees) understand why all that money has to be spent on new transmitters when all the Trustee cares about is the newscasters.  The stick is that lack of certification would tacitly mark your organization as ripe for hacking, phishing or ransomware schemes, etc.”