Advertising Age, an influential trade
journal of advertising, marketing and brand companies published a very
complimentary article about WNYC evolution of its old image in the multiple platform environment [link].
Peter Weingard |
The article by Drew Niesser – What Chief Media Officers’ (CMOs) Can Learn from a 93-Year-Old Public
Radio Station – was based on an interview with WNYC’s CMO Peter Weingard.
According
to Ad Age, WNYC faces conflicting perceptions of its brand. In the past WNYC has been like a primitive radio microphone from 1924. Today it is the largest public radio station group in the United States,
generating more than 36 million podcast downloads a month from over 20
different shows.
“
So,
what can a CMO do to bring a cohesive brand image together? Weingard described
the challenge to Ad Age:
"It's like being in
a new business all of the time because what the business looks like today is
not what it looked like a year ago.”
Then
Weingard offered lessons and best practices that the station has implemented:
1. Define your category
Because
WNYC has moved well beyond its radio roots,
it is focus on creating compelling content regardless of the channel.
Weingard said:
"We are in the
curiosity business. We create well-crafted, well-edited stories that have a
visceral, emotional attraction to them."
In
other words, define your own category based on your own brand essence.
"We can't be your
father's NPR. New York City is more diverse than the rest of the country, and
we need to reflect the city that we call home. And we do."
2. Make the most of your brand
essence
New York City is literally in the brand DNA of WNYC. But Weingard is quick to point out the need for a larger mandate.
“WNYC is the home of
‘courageous conversations’ – "real and authentic conversations, the kind
you'd have in the streets of Brooklyn."
3. Involve your audience
Weingard
says WNYC has made a concerted effort to create opportunities for audience
participation. He cites letting listeners read the credits for Radiolab, designating a listener to
share feedback from listeners commuting and also at a Metropolitan
Transportation Authority public hearing on commuting issues.
"What we're doing is
actually trying to involve people in the stories, the station and the brand in
very significant ways.”
4. Expand your purview
Weingard
says as WNYC evolves, so does his
role as the CMO.
"I've seen a radical
departure from what marketing used to mean then to what it means today. When I
started in advertising, [it] was mostly about marketing communications. [Now
we] focus on the product, the service, the delivery and the customer.”
5. Iterate your content
WNYC
is in the content-creation business, and the challenge is finding out how to
get the most out of any given piece of content.
One
answer is iteration: creating one primary piece of content and then extending it
into other channels. For example, WNYC consider Radiolab now to be a podcast first that also becomes a radio
program.
"As a marketer, I'm
constantly looking across all of these different properties, all of the
different consumers that we reach, and trying to figure out how best to
optimize the experience.”
6. Act like a startup
Weingard
says WNYC is both a 93-year-old media institution and a really scrappy startup:
"We're building an
entirely new business, and that includes developing new business models for the
way stuff is created. Today we're talking about podcasts, but already we're
thinking about smart speaker systems and how content is going to adapt to
that."
PACIFICA TRIES TO DECIDE
ON NEXT STEPS AFTER LOSING EMPIRE STATE BUILDING LAWSUIT
The Empire State Building with antenna |
There
are no new developments as of the time this post is being written about
whether/when Pacifica will file for Chapter 11 bankruptcy protection. If/when we do hear something we will post it
immediately on this blog.
According
to rumors, Pacifica’s interim Executive Director Bill Crosier, has encountered
resistance internally to his plan to file for Chapter 11 bankruptcy protection.
This dithering is due to Pacifica’s arcane governance system that makes doing
business in a timely manner all but impossible.
Meanwhile,
here is this an interesting post on one of the New York radio bulletin boards:
From Anonymous
First, I am not an
attorney in any what shape of form, just a former board member of a non-profit.
This came across my desk at one point, and is relevant to WBAI: UNITED STATES BANKRUPTCY COURT SOUTHERN DISTRICT OF NEW YORK, Case No. 10-15446 (SHL), TERRESTAR NETWORKS, INC v. U.S. BANK NATIONAL ASSOCIATION:
"For the reasons set forth below, the Court concludes that Defendants U.S. Bank and the Note holders have a valid lien on the economic value of the S-Band (broadcast) License, and nothing in Article 9 of the NYUCC or Section 552 invalidates this lien." Note this states the economic value of the license, not the license itself, which would be prohibited by the Communications Act of 1934, as amended.”
In other words, previous precedent shows what might happen if/when Pacifica files for Chapter 11 bankruptcy.
This came across my desk at one point, and is relevant to WBAI: UNITED STATES BANKRUPTCY COURT SOUTHERN DISTRICT OF NEW YORK, Case No. 10-15446 (SHL), TERRESTAR NETWORKS, INC v. U.S. BANK NATIONAL ASSOCIATION:
"For the reasons set forth below, the Court concludes that Defendants U.S. Bank and the Note holders have a valid lien on the economic value of the S-Band (broadcast) License, and nothing in Article 9 of the NYUCC or Section 552 invalidates this lien." Note this states the economic value of the license, not the license itself, which would be prohibited by the Communications Act of 1934, as amended.”
In other words, previous precedent shows what might happen if/when Pacifica files for Chapter 11 bankruptcy.
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